
Founder & Consultant
Koray Ballı
Accomplished and integrity-driven professional offering over 30 years of business success on national and international levels with strong concentration and enormous success in Key Account & Customer Management, Retail ,Franchise and Supply Chain Operations provide extensive experience in Turkey and Central Asia..
Recognized as a savvy leaders with strengths in reengineering business processes, defining continuous improvement processes, presiding over lively brainstorming sessions, building consensus, recognizing and accelerating peer's strengths, delegating the right task to the right person and building powerful teams that conquer any obstacles. Praised for prudently managing human and financial resources and continually extinguishing fires. Capitalize on strong business acumen and natural leadership talent to steer teams and company in new direction.
"No One Can Whistle A Symphony.
It Takes An Orchestra To Play It"
-Halford E.Luccock-
How We Can Help You Deliver Service Excellence

Are you tasked with transforming your service operations to delight your customers and grow your revenue? Then you are on the same journey that we’ve taken many times with companies just like yours.
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Our mission is to help you and your team connect the dots that bring together your twin objectives of increasing customer satisfaction and service profitability. With our help you’ll get quicker results.
And you might even get ahead of your competition.
Services
We go above and beyond to ensure that you and your team obtain the increase in client satisfaction and profitability that you require. Initial discovery and scoping sessions usually lead to a collaborative effort with you to launch successful business change and development projects.
As well as providing assist in Supply Chain Management, Retail & Consumer Goods Management and Agricultural consultancy.
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